Key audit themes: Managing public sector ICT projects

PDF Published: Tuesday 02 Mar 2021 (PAPLSS052021R1)

Expand
Report

Hide

Hide

Report
- Membership changes
- Introduction
- Digital transformation
- Key conclusions and recommendations
- Impact of failed ICT public sector projects
  - Financial impacts
  - Impact on delivery of public services and users
- Key issues arising from audit reports and evidence
  - Poor planning
    
    Identifying what is required
    
    Absent or flawed business case preparation
    
    Optimism bias
    
    Procurement /tendering process
    
    Having the right skills in place
    
    Positive developments
  - Project governance
    
    Reacting when things go wrong
    
    Relationship between IT contractor and public body
  - Effective leadership
    
    Scottish Government action to improve leadership
  - The role of the Scottish Government
    
    Sponsorship and Fraser Figure responsibility
    
    Central framework of oversight and assurance
    
    Major ICT projects
    
    Lower cost projects
    
    Learning lessons
- Conclusions and recommendations
  - Planning
  - Procurement process
  - Working relationships
  - Skills shortages
  - Leadership
  - Governance
  - Government oversight and assurance
  - Learning lessons
- Annex
Sources

Public Audit and Post-legislative Scrutiny Committee. (2019, September 1). Key audit themes. Retrieved from https://bprcdn.parliament.scot/published/PAPLS/2019/9/1/Key-audit-themes/PAPLSS052019R5.pdf

Scottish Government. (2020, November 26). Major IT Projects Progress Report. Retrieved from https://www.parliament.scot/S5_Public_Audit/General%20Documents/20201126_Major_ICT_projects_update.pdf

Audit Scotland. (2017, May). Principles for a digital future: Lessons learned from public sector ICT projects. Retrieved from https://www.audit-scotland.gov.uk/uploads/docs/report/2017/briefing_170511_digital_future.pdf

Public Audit and Post-legislative Scrutiny Committee. (2020, November). Focus group session with IT contractors: Summary note of key issues . Retrieved from https://www.parliament.scot/S5_Public_Audit/General%20Documents/IT_Focus_Group_Notes_12_Nov_2020_for_Web_2.pdf

Public Audit and Post-legislative Scrutiny Committee. (2020, December 3). Official Report. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12996&mode=pdf

Audit Scotland. (2016, May). Common Agricultural Policy Futures programme: An update. Retrieved from https://www.parliament.scot/S5_Public_Audit/Inquiries/AGS_Report.pdf

Audit Scotland. (2016, October). The 2015/16 audit of NHS 24 Update on management of an IT contract. Retrieved from https://www.audit-scotland.gov.uk/uploads/docs/report/2016/s22_161006_nhs_24.pdf

Audit Scotland. (2019). The 2018/19 audit of Disclosure Scotland. Retrieved from https://www.audit-scotland.gov.uk/uploads/docs/report/2019/s22_191219_disclosure_scotland.pdf

Audit Scotland. (2019, June). Scottish Public Pensions Agency: Update on management of PS Pensions project. Retrieved from https://www.audit-scotland.gov.uk/uploads/docs/report/2019/nr_190625_sppa.pdf

Public Audit and Post-legislative Scrutiny Committee. (2020, January 23). Official Report, Col 14. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12481&mode=pdf

Public Audit and Post-legislative Scrutiny Committee. (2020, March 12). Official Report, Col 20. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12582&mode=pdf

Audit Scotland. (2018, December). The 2017/18 audit of Scottish Social Services Council Governance and transparency. Retrieved from https://www.audit-scotland.gov.uk/uploads/docs/report/2018/s22_181220_social_services_council.pdf

Public Audit and Post-legislative Scrutiny Committee. (2019, February 7). Official Report, Col 3. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=11941&mode=pdf

Audit Scotland. (2017, March). i6: a review. Retrieved from https://www.audit-scotland.gov.uk/uploads/docs/report/2017/nr_170309_i6_review.pdf

Audit Scotland. (2015, October). The 2014/15 audit of NHS 24 Update on management of an IT contract. Retrieved from https://www.audit-scotland.gov.uk/uploads/docs/report/2015/s22_151008_nhs_24.pdf

Public Audit and Post-legislative Scrutiny Committee. (2019, September 26). Official Report, Col 10. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12287&mode=pdf

Audit Scotland. (2019, June). Enabling digital government. Retrieved from https://www.audit-scotland.gov.uk/uploads/docs/report/2019/nr_190620_enabling_digital_government.pdf

Public Audit and Post-legislative Scrutiny Committee. (2020, December 3). Official Report, Col 16. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12996&mode=pdf

Letter from Director of Internal Audit and Assurance. (2021, January 22). Retrieved from https://www.parliament.scot/S5_Public_Audit/General%20Documents/3_December_2020_-_Convenor_Follow_Up_Letter_-_Response.pdf

Public Audit and Post-legislative Scrutiny Committee. (2017, May 25). Official Report, Col 9. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=10975&mode=pdf

Audit Scotland. (2018, September). Superfast broadband for Scotland Further progress update. Retrieved from https://www.audit-scotland.gov.uk/uploads/docs/report/2018/nr_180920_broadband.pdf

Public Audit and Post-legislative Scrutiny Committee. (2017, April 20). Official Report, Col 42. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=10900&mode=pdf

Audit Scotland. (2015, June). Managing ICT contracts in central government: An update. Retrieved from https://www.audit-scotland.gov.uk/docs/central/2015/nr_150618_ict_contracts.pdf

Public Audit and Post-legislative Scrutiny Committee. (2020, December 3). Official Report, Col 23. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12996&mode=pdf

Audit Scotland. (2019, May). Social security Implementing the devolved powers. Retrieved from https://www.audit-scotland.gov.uk/uploads/docs/report/2019/nr_190502_social_security.pdf

Letter from Permanent Secretary. (2019, March 8). Retrieved from https://www.parliament.scot/S5_Public_Audit/General%20Documents/Letter_from_Leslie_Evans_to__PAPLS_Committee_14th_March_-_08_March_2019.pdf

Letter from Permanent Secretary. (2019, April 9). Retrieved from https://www.parliament.scot/S5_Public_Audit/General%20Documents/Leslie_Evans_to_Convener_09_April_2019.pdf

Public Audit and Post-legislative Scrutiny Committee. (2020, March 12). Official Report, Col 15. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12582&mode=pdf

Public Audit and Post-legislative Scrutiny Committee. (2020, January 23). Official Report, Col 3. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12481&mode=pdf

Public Audit and Post-legislative Scrutiny Committee. (2020, March 23). Official Report, Col 23. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12582&mode=pdf

Public Audit and Post-legislative Scrutiny Committee. (2019, September 5). Official Report, Col 31. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12236&mode=pdf

Public Audit and Post-legislative Scrutiny Committee. (2019, February 7). Official Report, Col 15. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=11941&mode=pdf

Public Audit and Post-legislative Scrutiny Committee. (2020, December 3). Official Report, Col 32. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12996&mode=pdf

Public Audit and Post-legislative Scrutiny Committee. (2019, September 5). Official Report, Col 28. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12236&mode=pdf

Public Audit and Post-legislative Scrutiny Committee. (2020, March 12). Official Report, Col 10. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12582&mode=pdf

Public Audit and Post-legislative Scrutiny Committee. (2019). Official Report, Col 27. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12002&mode=pdf

Public Audit and Post-legislative Scrutiny Committee. (2020, January 23). Official Report. Col 15. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12481&mode=pdf

Public Audit and Post-legislative Scrutiny Committee. (2019, February 7). Official Report, Col 9. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=11941&mode=pdf

Public Audit and Post-legislative Scrutiny Committee. (2020, December 3). Official Report, Col 15. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12996&mode=pdf

Public Audit and Post-legislative Scrutiny Committee. (2019). Official Report, Col 30. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12002&mode=pdf

Public Audit and Post-legislative Scrutiny Committee. (2019, December 5). Official Report, Col 28. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12419&mode=pdf

Public Audit and Post-legislative Scrutiny Committee. (2019). Papers for meeting of 14 March 2020. Retrieved from https://www.parliament.scot/S5_Public_Audit/Meeting%20Papers/PAPLS_Public_Papers_14_March_2019.pdf

Public Audit and Post-legislative Scrutiny Committee. (2019, March 14). Official Report, Col 46. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12002&mode=pdf

Public Audit and Post-legislative Scrutiny Committee. (2020, January 23). Official Report, Col 6. Retrieved from http://www.parliament.scot/parliamentarybusiness/report.aspx?r=12481&mode=pdf

Last Updated: 23/1 7:55pm

An error occured while loading, please try again in a few minutes.