• Membership changes

• Introduction
  • Committee consideration

• Background and policy objectives of the Bill
  • Protection of Workers (Scotland) Bill 2010

• Why retail workers?
  • Definition of retail workers and exclusion of other public-facing workers

• Proposed offence

• Obstruct and hinder

• Reasonableness

• Enforcement and under-reporting

• Penalties

• Aggravation
  • Data collection

• Education, training and raising awareness

• Employer responsibility

• Committee conclusions and recommendations

• Annex A